Please reach us at info@stellarjumpllc.com if you cannot find an answer to your question.
We recommend reserving your equipment as soon as possible to ensure availability, especially during peak season. However, we can often accommodate last-minute requests.
Yes, we require a $50 non-refundable deposit to reserve equipment.
You are responsible for any damage or loss that occurs during your rental period. We require a credit card on file for all rentals to cover any damages or losses.
Yes, we do offer delivery and pickup services for our bounce house rentals. However, please note that additional fees may apply depending on your location and the rental period. Please contact us for more information and to arrange for delivery and pickup.
In case of bad weather on the day of your bounce house rental. We can reschedule within thirty (30) days forward from the originally scheduled day for another day. After a period of thirty (30) days, the deposit will be forfeited and cannot be reclaimed. We always recommend keeping an eye on the weather forecast leading up to your rental date so that we can plan accordingly and avoid any inconvenience.
To schedule a reservation, kindly give us a call.
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